Shipping Policy

Last updated: October 10, 2026

1. Shipping Destinations

We currently ship to addresses within the United States (including Alaska and Hawaii). Shipping to additional regions may be added in the future.

2. Processing Time

Orders are processed and dispatched within 1–2 business days (Monday–Friday, excluding US holidays). You will receive a confirmation email with tracking once your order ships.

3. Shipping Time & Cost

• Standard shipping: 3–7 business days — free on all orders.
• Actual delivery time may vary during peak seasons or severe weather.

4. Order Tracking

A tracking number is emailed to you as soon as your order ships. If you do not receive tracking information within 3 business days of ordering, check your spam folder first, then contact support@fqgfqg.com.

5. Lost or Delayed Packages

If your package shows as delivered but you have not received it, or if tracking has not updated for more than 7 business days, contact us with your order number. We will work with the carrier to locate your package or send a replacement.

6. Shipping Damage

If your order arrives damaged, keep the original packaging and contact us within 7 days with photos. We will arrange a replacement or full refund.